Privacy Notice

Laboratorios Sophia, S.A. de C.V., located in Av. Paseo del Norte 5255, Guadalajara Technology Park, Zapopan, Jalisco, Mexico, C.P. 45010, is responsible of collecting your personal data and the usage and protection of them.

Your personal information will be used to promote products and services you requested, inform you about any changes and evaluate the service quality we provide. For the abovementioned following data are required: i) name, ii) address, iii) phone number, iv) prescribed drug, and v) drug dosage. In case you visit our facilities, pictures and recordings will be used for the safety of our employees and yours.

Your personal data will be used for the following:

  • Provide the required services and products
  • Inform about new products or services
  • Fulfill the duties with our clients
  • Inform about changes on our products or services
  • Evaluate the service quality
  • Perform in-house studies about intake habits, and
  • Maintain the safety of our visitors and yours.


You have the right to access, clarify and cancel your personal data, as well as disagree with the use of them, revoke the consent given or limit the use of them, using the procedures we have installed. To know such procedures, requirement and periods you may contact our designated person for personal data use at the telephone 30014200 in Guadalajara or toll free at 01 800 062 1399. Our service hours are 09:00 to 17:30 or by sending a request at the following e-mail:

Likewise, you may know your personal data may be transferred and used inside and out of the country by people who are not employees of this company. For this reason, your information may be shared with shipping and courier companies to send you the requested products or documents. If you do not show any disagreement about this, it is understood you agree.

Sophia holds the right to make changes or updates to this Privacy Notice, for legislative or jurisprudential developments, in-house policies, new requirements for the use of our services or products and marketing practices. This changed will be available through our website.

Last update July 9th, 2013.